While large enterprises set the standards for structured capability-building, MSMEs hold the edge in agility and problem-solving speed, making them powerful drivers of inclusive and grassroots-level workforce transformation.
Author - Dr. Amit Singh
is the Chief of Human Resources at Care Hospitals, Quality Care India Limited since early 2024. He brings in over 20 years of experience across distinct phases of business, from growth and ramping up, Mergers, Acquisitions and Integration with Global organisations like Pearson and Financial Times-FT, to working with large-scale manufacturing organisations like Moser Baer to R Systems in the Technology manufacturing software development domain. Dr. Amit is an Accredited Results Certified Coach.
The allure of deploying new technology to boost employee engagement and experience can be tempting. However, HR leaders are familiar with the pitfalls of such top-down approaches, especially when pressure for ROI mounts.
