To complement digital systems, HR professionals will need to strengthen emotional intelligence skills such as empathy, active listening, and conflict resolution. These human capabilities will also support the creation of personalised employee experiences, where data-driven insights guide decisions...
Author - Dr. Jignesh Shah
is Founder and CEO of UTSAV-The Institute of Celebration of Life. The philosophy of the institute is WALK THE TALK. An HR Leader who has excelled in establishing innovative HR systems and institutionalizing a strong performance-driven culture across various organizations. In his illustrious HR career of over 35 years, Dr Jignesh Shah has worked with some of the top Engineering, Pharma, Petrochemical, Polyester, FMCG, Power, and Infrastructure companies. He has also been conferred with professional awards.
Building high-performance culture does not mean imposing excessive workload on employees that may turn into a state of burnout. Business leaders should appreciate the need to create a balance between the two.
One of the major challenges of remote/hybrid work is that it's harder to build empathy with people when you're not physically with them. As such, remote employees may feel like their co-workers and managers aren't seeing their full selves or their full potential.
Recalibrating HR Post Covid
It is a challenge to align the business processes focusing on fulfilling people agenda
HR Professional have redefined their purpose post covid to contribute more to business by accepting new normal. We are trying to keep our workers productive, motivated, engaged and connected, so that their performance should meet the standard of organisation.
