If I look at the journey organisations are on, the first thing HR leaders must do is reposition emotional intelligence from being "nice to have" to "non-negotiable." When leaders hear HR framing EI as a performance driver rather than a personality trait, the mindset begins to shift.
Author - Tusharika Singh
is a seasoned HR leader, certified NLP Practitioner, Life & Wellness Coach, and a certified PoSH Trainer with over two decades of diversified experience across industries such as finance, real estate, and hospitality. She currently spearheads the HR and Corporate Affairs functions at JS Hospitality Services Pvt. Ltd. (Pind Balluchi).
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