The "human touch" is one of the most distinct characteristics of the hospitality industry. Therefore, investing in the development of soft skills in the customer service management segment can become a unique characteristic of organisations that prioritize upskilling their people.
With historic level of disruption in the workplaces, the post-covid scenario poses a set of new challenges as well as opportunities in the job market. The economic turbulence and layoff- caused staff cut to have become minimal and started to show decreasing trends. Newer job openings emerge in the...
Both internal mobilities as a strategic HR solution and a learning organisation as the solution of agile change require basic alignment of individual and organisational values.
The amendments to section 65 will provide the limit of quarterly overtime hours to 144 hours instead of the current 75 hours and the condition of consent from workers for overtime work is specifically added.
Employer should take action and respond to the request of the union within the granted time about reconising protected wrmen. It is settled law that workmen, who are undesirable or dismissed on the ground of gross/major misconduct or facing trial for minor or major criminal offences can always be...
Over-reliance on AI may devalue human input and compassionate decision-making. Ongoing monitoring and auditing of AI systems are imperative to identify and rectify any ethical concerns that may arise, promoting responsible and ethical AI usage in HR.
