07/01/2026

The Leadership Layer That Shapes The Most

The Leadership Layer That Shapes The Most
An organisation where the majority of managers lead with clarity and consistency performs differently from one where that consistency is patchy. Not because of any single interaction, but because of the aggregate of thousands of them.

Leadership investment tends to follow seniority. The more senior the role, the more deliberate the development, the more structured the support. This is understandable. But it leaves a significant opportunity unaddressed.

The layer of leadership that has the most direct influence on the day-to-day experience of an organisation sits much closer to the work. It is the managers, team leads, and function heads who determine how strategy is actually experienced, not as intent, but as daily reality.

This is where a great deal of organisational performance is shaped. And it is where the returns on deliberate investment tend to be highest. Yet in many organisations, this layer receives the least structured attention. It is assumed that capable people, placed in leadership roles, will find their footing.

Some do. But finding one’s footing is not the same as being equipped to lead well. And the difference between the two is felt throughout the organisation, every day.

The reach of this layer

Most people in an organisation do not...

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Priyanka Anand

is currently working as Vice President & Head of HR - Ericsson, Southeast Asia, Oceania & India. She has over 3 decades of work experience and has thrived in diverse and challenging roles. She has successfully grown organisations from scratch and built leadership teams for this purpose. She has taken on diverse roles, scaled organisations from 1000 to 20000 employees, built teams and accelerated Ericsson’s cultural transformation journey across 30 countries.

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Priyanka Anand

is currently working as Vice President & Head of HR - Ericsson, Southeast Asia, Oceania & India. She has over 3 decades of work experience and has thrived in diverse and challenging roles. She has successfully grown organisations from scratch and built leadership teams for this purpose. She has taken on diverse roles, scaled organisations from 1000 to 20000 employees, built teams and accelerated Ericsson’s cultural transformation journey across 30 countries.

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