10/01/2025

The Potential of the Flexible Workforce Will Be Game-Changer

The Potential of the Flexible Workforce Will Be Game-Changer
Flexibility of supply is a key construct of the gig-worker economy. This construct brings unpredictability to the operations of an organization. Replication of specific tasks is likely to become difficult. Assurance of consistency & quality of products and services becomes a challenge.

What are the main factors driving the rapid expansion of the gig economy in recent years?

SP India’s gig economy is growing at a Compound Annual Growth Rate (CAGR) of approximately 17%. The workforce grew from 7.7 million in 2020-21 to an estimated 12 million in FY 2024-25, according to https://www.ibef.org/ (a Ministry of Commerce & Industry initiative).

The International Labour Organisation (ILO) defines the gig economy as encompassing two types of jobs: First, micro tasks that can be performed online and organised on a global scale. Second, services enabled by online companies using websites and mobile apps that are typically performed locally (i.e. on-demand services).

If we look at a broader landscape, gig-workers range from fractional CXOs, solopreneurs, independent professionals & freelancers to online platform workers, on-demand workers & temporary workers from contract firms.

Rapid growth of the gig-economy and the adoption of gig-work is driven by technology shifts, economic pressures, and...

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Sanchayan Paul

is currently CHRO at Network18 Media & Investments Limited his past experiences are with Reuters South Asia, Eicher Consulting Services, and Vodafone India. He is an alumnus of XLRI - Jamshedpur, and is a Chartered Fellow from CIPD (UK).

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Sanchayan Paul

is currently CHRO at Network18 Media & Investments Limited his past experiences are with Reuters South Asia, Eicher Consulting Services, and Vodafone India. He is an alumnus of XLRI - Jamshedpur, and is a Chartered Fellow from CIPD (UK).

October 2025

Managing Flexible workforce - October 2025

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