Zepto, one of India’s fastest-growing quick commerce companies, has announced the appointment of Sneha Arora as its Chief Human Resources Officer (CHRO). In her new role, Sneha will focus on strengthening a workplace where people feel a deep sense of belonging, growth is supported, and every individual is empowered to do meaningful work.
A seasoned HR leader with over 15 years of experience, Sneha has helped shape people and culture strategies across e-commerce, fintech, and technology sectors. She has played a pivotal role in building scalable HR practices, enabling leadership capability, and nurturing strong, values-driven cultures through periods of change and growth.
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Commenting on her appointment, Aadit Palicha, Co-founder and CEO shared, “Growth has taught us that we have more to do to earn the trust of our teams. Sneha brings steadiness and empathy, pairing clear processes with care. I’m thankful she’s joining to help us strengthen the basics—listening well, acting transparently, and making Zepto a place where people can do their best work.”
Sneha Arora on her appointment added, “What excites me about joining Zepto is the opportunity to build a workplace where people feel they truly belong, thrive, and create impact together. My focus will be on strengthening a culture that elevates employee experience, creates shared purpose, and fuels high performance amplifying the potential and commitment of our people to scale with resilience and purpose.”
Sneha’s appointment marks another step in our journey to shape a workplace that’s not just high-performing, but also grounded in trust, transparency, and respect.
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