How should a new manager/or an existing one with a promotion, establish credibility without seeming authoritarian or over-friendly?
SJ: When an individual gets promoted and becomes the manager of their peers, it is indeed a moment of pride. However, it can also be a challenging time, as team dynamics may either accelerate or hinder the new manager’s progress. From my perspective, it’s essential to stay grounded through deep reflection and to determine whether the responsibilities of the role have changed, prompting the promotion. This clarity provides a useful baseline.
The new manager should avoid the trap of thinking, “I know it all.” It’s essential to view the situation with fresh eyes and to recalibrate the purpose of the organization, department, or team, along with each individual’s role in achieving that purpose. They must believe that the organization promoted them for their potential, skills, experience, and the unique value they bring. Embracing this belief helps the manager receive the...
