09/29/2025

Putting the “Human” Back in Human Resources

Putting the "Human" Back in Human Resources

“You don’t build a business. You build people, and people build the business.” – ZigZiglar

Introduction:

The workplace has changed rapidly over the last two decades. With digital systems, policies, metrics, and compliance frameworks becoming central to HR, we’ve earned our seat at the strategy table. Yet in this pursuit of structure and efficiency, an important element sometimes gets lost in the process-the very word that defines our function: Human.
As HR professionals, we are expected to be structured, policy-driven, and professional. But should that come at the cost of empathy? Are we listening less and processing more? Are we protecting the system, but unintentionally isolating the people?

The time has come to pause and reflect-are we truly practicing “human” resources, or have we become more of a “policy resources” function?

Where It Begins:

Human Resources professionals often work under immense pressure, juggling...

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Mehul Boricha

is a seasoned HR and Industrial Relations Professional with over 9+ years of hands-on experience in Employee Relations as Proactive IR, Union Management, Disciplinary Actions and Workforce Engagement.

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Author

Mehul Boricha

is a seasoned HR and Industrial Relations Professional with over 9+ years of hands-on experience in Employee Relations as Proactive IR, Union Management, Disciplinary Actions and Workforce Engagement.

September 2025

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