09/03/2026

Quiet Quitting: When Good Employees Stop Going the Extra Mile

Quiet Quitting: When Good Employees Stop Going the Extra Mile
HR must change the language around quiet quitting. Calling employees lazy may be emotionally satisfying, but it is diagnostically weak. The better question is: What has made employees decide that giving more is no longer worth it?

At 9:30 every morning, Riya logged into the team call. Her updates were precise, her deadlines were rarely missed, and her manager had no immediate performance complaint. A year earlier, she had volunteered for pilot projects, mentored new colleagues, stayed late during peak periods and brought improvement ideas to meetings. Later, she still performed her assigned work, but she no longer raised her hand. She attended, completed and complied. No one saw this as an urgent problem because Riya was not visibly underperforming. But something important had changed. She had not resigned yet, but psychologically she had already stepped back.

Quiet quitting has often been misunderstood as a new-age excuse for doing less. In reality, it is the visible language of a deeper workplace fracture. Employees are still present, still logging in and still completing assigned tasks, but they are withdrawing from the discretionary effort that gives organisations energy, innovation and resilience.

In simple terms, quiet quitting refers to employees doing what is formally...

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Dr. Naman Dubey and Ishita Jain

is Assistant Professor - HRM, FLAME University, Pune

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Dr. Naman Dubey and Ishita Jain

is Assistant Professor - HRM, FLAME University, Pune

Ishita Jain

Ishita Jain, is an alumna of FLAME University Pune.

September 2026

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