08/10/2026

It’s Time to Reposition Emotional Intelligence

It's Time to Reposition Emotional Intelligence
If I look at the journey organisations are on, the first thing HR leaders must do is reposition emotional intelligence from being "nice to have" to "non-negotiable." When leaders hear HR framing EI as a performance driver rather than a personality trait, the mindset begins to shift.

How do you see 2026 shaping the evolution from traditional leadership to human-centric, empathy-driven leadership?

TS When I look at 2026, I genuinely feel we’re standing at a leadership crossroads. And interestingly, human-centric leadership is not a new concept at all. It has existed in our ecosystem for generations. Leaders who connected with people, understood emotions, and led with humility have always been admired. But what has changed today is the urgency andscale of its necessity. The behavioural fabric within organisations has become far more complex. Hybrid structures, multigenerational teams, shifting expectations, and heightened emotional sensitivities are reshaping how people experience work. In such an environment, the traditional model of leadership defined by structure, hierarchies, authority, and a certain emotional distance that was once considered “professional” simply doesn’t hold anymore. Employees now expect their leaders to show up as humans first and managers second.

This shift is also...

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Tusharika Singh

is a seasoned HR leader, certified NLP Practitioner, Life & Wellness Coach, and a certified PoSH Trainer with over two decades of diversified experience across industries such as finance, real estate, and hospitality. She currently spearheads the HR and Corporate Affairs functions at JS Hospitality Services Pvt. Ltd. (Pind Balluchi).

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Tusharika Singh

is a seasoned HR leader, certified NLP Practitioner, Life & Wellness Coach, and a certified PoSH Trainer with over two decades of diversified experience across industries such as finance, real estate, and hospitality. She currently spearheads the HR and Corporate Affairs functions at JS Hospitality Services Pvt. Ltd. (Pind Balluchi).

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