is a UGC-NET qualified HR professional and a full-time doctoral scholar in Organizational Behavior and Human Resource Management at the Vinod Gupta School of Management, IIT KharagpurEmpathy is not emotional softness; it is workplace intelligence. Train managers to listen without interrupting, ask before assuming, understand individual contexts, and coach instead of control. Employees stay where they feel seen- not supervised.
Empathy is not emotional softness; it is workplace intelligence. Train managers to listen without interrupting, ask before assuming, understand individual contexts, and coach instead of control. Employees stay where they feel seen- not supervised.
