When I think about 2026, I don't just see AI and automation transforming work; I see the human side of that change becoming more complex than ever. In my own experience, every big shift - whether it was hybrid work or automation - brought unexpected ER and IR challenges.
Author - Sunaina K Kaul
leads the Global Employee and Labour Relations for Qualcomm India and APAC. She brings over 2 decades of experience in successful strategic HR leadership across the Services and Technology industries. She has played a strategic role in providing human resources expertise in employee & labour relations, managing unions, coaching for senior leaders, conflict management, organisational development, training and more.



