The hospitality industry keeps solving attrition with the same tool that failed to prevent it: more functional training. The evidence points elsewhere - toward the quality of the person doing the managing.
Author - Kunal Dutta
currently, Founder & Principal Consultant, Virtus HR Solutions having with over three decades of leadership experience across multinational and Indian organizations in manufacturing, pharmaceuticals, and industrial sectors advises growing companies on building scalable HR systems and leadership capability.
Recruitment happens through personal networks. Roles evolve organically. Performance evaluation is subjective but immediate. Communication flows directly from the founder to employees.
