As organisations navigate unprecedented changes in workforce expectations, artificial intelligence and evolving business models, adaptability is becoming a defining capability for long-term success. In this interview, Sameer Nagarajan shares his
perspectives on the future of work, the changing nature of leadership, the role of AI in redesigning jobs and organisations, and the importance of maintaining the human element in an increasingly technology-driven workplace. He also explores how
organisations can build agile yet accountable decision-making systems and offers practical insights from an organisational transformation driven by AI adoption.
Which emerging workplace practices or operating models do you believe will define the most adaptive organisations of the future?
SN Disruption in workplaces will be driven by two key sets of changes. The first is around changing workforce expectations. Gen Z has emerged as a force to reckon with in the workplace, defined by:
- A more contractual and less loyalty-driven relationship with work and employer. This is matched by employers becoming more transactional and viewing human resources often as a cost more than a resource.
- With an explosion of choices, seeking career paths that are more customised and tailored to individual drive
- A very different set of behavioural characteristics, of which what stands out is the ability to challenge, confront and operate from a non-hierarchical frame.
The other major disruption is around the use of AI at the workplace. Even with the awkward infant steps being taken currently, it is very clear that the nature of work is going to change dramatically in the near...
