The intersection between individual and organisational expectations is where happiness lies. The greater the area of the intersection, the greater is the space for satisfaction and happiness.

HR needs to champion far more the building of a 'Safe and Secure Working Environment'.

An organisation cannot be successful if its strategy is architected in isolation from its people. Having a culture of transparency and ensuring representation of each cohort can completely transform the business.

With changing of expectations, the way of leading and managing teams have changed. It is also observed that somewhere "the patience level" towards human is also changing.

While the HR function is progressively becoming more strategic and influential, its ability to embrace innovation, adapt to change especially technologies and responding to dynamic workforce needs, will determine whether it stays ahead or falls behind in the evolving business landscape.